A signed charter contract is required for all bookings and the actual and full cancellation details will be included in the contract. If they differ from what's listed here, the contract prevails.

In keeping with global luxury yacht charter practices, there are no refunds for cancellations, no-shows, or early terminations, regardless of the cause. This includes, but is not limited to, medical emergencies, travel disruptions, or changes in personal itineraries. We strongly advise clients take advantage of luxury yacht-charter experienced trip cancellation insurance products to protect themselves from financial loss in the event that they need to cancel. We have arranged for the following partners to provide clients with insurance to protect their investment: MHG Insurance or Yonder Travel Insurance.

Marquis Charters does support rescheduling of a charter booking if requested in advance subject to a pricing adjustment if a 'regular' charter is rescheduled to a Special Event/Holiday booking. Special Event and Holiday bookings may not be rescheduled. Rescheduling must be re-booked within six months and be completed within 9 months, subject to availability. Cancellations made less than 24 hours from departure can not be rescheduled, except under extreme circumstances solely at our discretion.

Refusing to commence a charter due to denied boarding of too many humans or unapproved pets is considered a same day cancelled charter. Arriving more than 2 hours late is considered a cancellation.

In the event that environmental conditions prevent safe passage, the Captain will offer the charterer the option to proceed as a "Dockside Charter" at the vessel’s berth. Under these circumstances, the charter is considered performed in full, and no credits or refunds will be issued. If in the Captain's discretion the Dockside Charter is also unsafe to perform, or the charterer refuses that option, then the charter will have become interrupted by an act force majeur.

We strongly advise that principals or their management teams mitigate financial risk through specialized high-limit trip insurance that can cover 100% of the charter's risk. We have pre-arranged with MHG Insurance and Yonder Travel Insurance to be two world-class options for Marquis Charterers.

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