Terms, Contracts, Etc
Here's the nitty gritty about contracts, terms and stuff that keeps your and our lawyers happy. It is serious stuff, but we've tried to make it fun to read.
Click HERE for even more FAQs
SMS TERMS OF SERVICE HERE
PRIVACY POLICY HERE
Charter Contract
After we chat about how you would like your trip customized, we will document the key points in a Captained Charter Agreement sent for signature via Docusign. This agreement and any associated deposit is needed to confirm the booking.
Click Here to See an Example Agreement
Cancellation / Trip Insurance
A signed charter contract is required for all bookings and the actual and full cancellation details will be included in the contract. All charters are non-refundable, and it is strongly advised that clients take advantage of trip cancellation insurance products to protect themselves from financial loss in the event that they need to cancel.
As a general rule, charter bookings can be rescheduled. On a cancelled charter for any date other than special events, the charterer may request cancellation of future payments if the charterer does not wish to reschedule. Rebookings must occur within six months and be completed within 9 months, subject to availability. Cancellations made less than 24 hours from departure may not be rescheduled, except under extreme circumstances.
If, at the sole discretion of the Captain, the charter can not start due to weather or vessel concerns, the charter will be rescheduled at your convenience. If the Captain ends the charter early due to weather or vessel concerns, a rebooking will be offered within six months, subject to availability. If the charterer no-shows or causes the charter to end early for any reason, the charter may not be re-booked and there is no refund.
Refusing to commence a charter due to denied boarding of too many humans or unapproved pets is considered a same day cancelled charter and is non-refundable and not re-bookable.
Like all charters, Special Event charters are non-refundable but they may not be rescheduled.
Payment
We can take all forms of credit card, EFT and cash payments and have started taking Crypto payments.
A signed charter contract is required for all bookings and full payment details will be included in the contract.
In general;
A date hold may be elected for a fee before a charter contract is signed
Signed contract and at least a 25% deposit confirms the charter
At least 50% of the charter fee is due 30 days in advance
Remaining balance is due 14 days in advance, including a refundable damage deposit
A damage deposit is held to cover excessive cleaning or damages. The deposit is returned at the end of the charter the first business day after you disembark.
On Bareboat trips with APA, the APA is funded at least 14 days out and reconciliation is reviewed with you before you depart the yacht.
Special Events Terms:
July 4 Fireworks, SailGP, America's Cup, Bottle Rock, LaOnda, Air Show Days, Big Boat Series, Tinsley Island events, all boat parades, playoffs and bowls, policitcal convention weekends and New Years Eve are examples of unique special events where bookings are 100% payable at the time of booking.
Licensing, Privacy, Data
Marquis Charters is a 'by the book' operation. Our captains are USCG Licensed for vessels this size or larger, operating on the coast or inland. Our captains and crew are enrolled in and comply with an independent random drug testing program operated by the Maritime Consortium, which is the same program often used by larger, commercial passenger vessels. On any charter, any crew member who handles your alcohol is RBS Certified by the State of California. The same goes for food with food handling certification of crew. Our chefs are fully certified professional chefs who also operate their own certified prep kitchens on shore. Last but certainly not least is privacy. You can find our full PRIVACY POLICY here.
Damage Deposit
Included in your agreement is a damage deposit in the event of damage caused by you or your guests. But no worries, if you don't throw a chair through a window, throw our fancy dinnerware overboard, pour red wine on our carpets or carve your initials into our gelcoat, your deposit will be released the day after your charter. Some guests have us deduct their gratuity from their damage deposit refund to avoid carrying cash.

