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Terms, Contracts, Etc

Here's the nitty gritty about contracts, terms and stuff that keeps your and our lawyers happy.  It is serious stuff, but we've tried to make it fun to read.

Click HERE for even more FAQs

Payment Terms

In general, bookings require a deposit and signed charter agreement to confirm the reservation:

>14 days in advance -  $1000 deposit.

at 14 days prior, 50% of charter fee is due

At 7 days prior to your booking, full payment of the balance of your charter fee and damage deposit is due.

If we have agreed to anything different than the above, our agreed terms, will be documented in the contract that we sign for the Charter.

Cancellations

Cancellations six days prior, or less, are not refundable but may be rebooked within six months, subject to availability.

Same day cancellations (i.e. after 5pm Pacific time the evening prior to the booking) are considered the same as if the charter had run, and are not refundable or rebookable.

If we have agreed to anything different than the above, our agreed terms will be documented in the contract that we sign for the Charter.

Charter Contract

After we chat about how you would like your trip customized, we will document the key points in a Captained Charter Agreement sent for signature via Docusign.  This agreement and any associated refundable deposit is needed to confirm the booking.

 

Click Here to See an Example Agreement

Licensing, Privacy, Data

Marquis Charters is a 'by the book' operation.  Our captains are USCG Licensed for vessels this size or larger, operating on the coast or inland.  Our captains and crew are enrolled in and comply with an independent random drug testing program operated by the Maritime Consortium, which is the same program often used by larger, commercial passenger vessels as well.  Any crew member who handles your BYO alcohol is RBS Certified by the State of California.  The same goes for food with food handling certification of crew.  Our chefs are fully certified professional chefs who also operate their own certified prep kitchens on shore.  Last but certainly not least is privacy.  You can find our full PRIVACY POLICY here.

Damage Deposit

Included in your agreement is a damage deposit in the event of damage caused by you or your guests.  But no worries, if you don't throw a chair through a window, throw your fancy dinnerware overboard, pour red wine on our carpets or carve your initials into our gelcoat, you're deposit will be released the day after your charter.

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